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    • The deadline to file an infringement complaint is November 18
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    The deadline to file an infringement complaint is November 18

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    Cash app users have less than 24 hours to file a claim to get some money from a $15 million settlement.

    If their Cash App account was part of a December 2021 data and security breach, users of the mobile payment service have until Monday, November 18 at 11pm PT (or Tuesday before 2am ET) to file a complaint.

    In a class-action lawsuit obtained by USA TODAY, the plaintiffs sued Cash App Investing and Block Inc. for “companies’ failure to exercise reasonable care in securing and protecting consumer information.”

    The lawsuit came after the December 2021 data breach that resulted in the “unauthorized release of personally identifiable information of 8.2 million current and former Cash App Investing customers.”

    Money: FTC sends more than $2.5 million to 51,000 Credit Karma customers after settlement

    In addition, a former employee gained access to the personal information of Cash app users during their employment and downloaded the data without the users’ knowledge, the lawsuit states.

    In the settlement, the mobile payment service was ordered to pay $15 million in damages.

    If users had unauthorized, fraudulent withdrawals or transfers of funds from their Cash App account between August 23, 2018 and before August 20, 2024, they are eligible to submit a claim of up to $2,500, Cash App Website said.

    Here’s what you need to know about Cash App settlement.

    Am I qualified to file a claim?

    If users had unauthorized, fraudulent withdrawals or transfers of funds from their Cash App account between August 23, 2018 and before August 20, 2024, they are eligible to submit a claim of up to $2,500, the Cash App website said.

    Qualifying users must not have already been reimbursed by Block Inc., Cash App Investing or a third party, the mobile payment service said.

    What types of complaints can Cash users make?

    According to the Cash app, a user can submit a claim for the following:

    • Out of pocket losses: Users can submit a complaint showing that their Cash App account was involved in the data breach. If a user is eligible for a refund after submitting the required documentation to the company, they could receive up to $2,500.
    • Lost time: Cash app users who file a complaint may be eligible for reimbursement for lost time. Users can submit a claim for up to three hours at a rate of $25 per hour for time spent on unauthorized users and data breaches.
    • Trading losses: If a user has suffered a monetary loss and has not been reimbursed, they will be able to file a claim.

    When is the Cash App Security Settlement Deadline?

    On November 7, the United States District Court for the Northern District of California granted some term changes regarding this regulationaccording to the minutes. However, the deadline for submitting an application will remain on Monday 18 November.

    What if I have multiple Cash App accounts?

    Users only need to submit one claim form. But if you have multiple Cash App accounts you want to file a claim for, the mobile payment service recommends users list all their cash tags ($cashtag) and claim information on one claim form, Cash said App.

    A cash tag is an identifier that is used so that users of the Cash app can send money to each other. This is in the profile section of your account, which is under your username.

    How can I file a complaint?

    To file a claim, Cash app users can submit a completed claim form by November 18 to https://cashappsecuritysettlement.com/submit-claim.

    Ahjané Forbes is a reporter on the National Trending Team at USA TODAY. Ahjané covers breaking news, car recalls, crime, food recalls, health, lottery and public policy stories. Email them at [email protected]. Follow her further Instagram, nature and X (Twitter) @forbesfineest.

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