A survey conducted by Lazada revealed that 92% of respondents trust AI-based platforms for personalized shopping suggestions

Generative AI is changing the game for almost all industries, and online shopping platforms are no exception. A survey conducted by Lazada revealed that 92% of respondents trust AI-based platforms for personalized shopping suggestions. How is Lazada using AI to improve customer experiences? As buyers, how can you maximize these tools for Lazada’s biggest 11.11 sale?

We spoke with Pauline Castro of Lazada Philippines in this episode of BrandRap Talk for an in-depth discussion. – Rappler.com