Anyone who has been in a customer-facing role in the last five years or so should be somewhat familiar General Data Protection Regulation (GDPR) and how it shapes the way organizations manage customer information. Well, from 2026, a new EU regulation – the AI ​​Act – will come into force, and some companies are worried.

But it shouldn’t. Or at least, that’s what this data privacy expert said. Speaking at the recent ISACA conference in Dublin, Dr Valerie Lyons – author of The privacy leadershared his thoughts on the new regulations and the changes they could bring.