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Scam Alert: Your Challan no. is.. how people are losing thousands due to such e-challan messages
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Scam Alert: Your Challan no. is.. how people are losing thousands due to such e-challan messages

Scam Alert: Your Challan no. is.. how people are losing thousands due to such e-challan messages

The government has a scam alert for citizens. The Ministry of Information Technology has warned citizens about e-challan scam for which people lose thousands of millions. Electronic traffic ticket or e-challan is the penalty you have to pay for traffic violations. However, cyber criminals they are misusing e-challans to cheat people.
In this scam, cybercriminals send messages (SMS, email or even a fake app notification) claiming that you have an outstanding e-challan that needs to be paid. The message often uses rush tactics, threatening punishment or impounding the vehicle if you don’t pay immediately. Such messages usually include a link or phone number for “easy payment”. Some messages may also ask users to download an application.
Here’s how scammers trick you:

  • False urgency: The message creates panic by pushing you to act quickly without verifying the information.
  • Deceptive links: If you click on the link provided, it may take you to a fake site which looks like an official government portal. This site can steal from you personal information or credit card details when trying to “pay” the fine.
  • Suspicious phone numbers: Calling the number provided may connect you to a scammer who may try to extract personal information or trick you into making a payment over the phone.

How to protect yourself:

  • Never click on links in suspicious messages: Always verify information independently.
  • Double check the sender: Legitimate e-challan notifications usually come from official government email addresses or verified phone numbers. Be wary of generic sender names or suspicious phone numbers.
  • Visit official websites: Instead of clicking on links, go directly to the official website of your local traffic authority to check for any pending appeals. You can find the official website address on government websites or trusted sources.
  • Look for specific details: Genuine e-challan notices will include details like vehicle registration number, specific violation and fine amount. If these details are missing, it’s probably a scam.
  • Do not share personal information or make payments through unverified channels: Only make payments on official government websites or authorized payment gateways.
  • Report suspicious messages: If you receive a suspicious e-challan message, report it to the authorities or the cyber crime cell to prevent others from becoming victims.