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Norovirus outbreak on cruise ship leads to more than 100 passengers seeking compensation
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Norovirus outbreak on cruise ship leads to more than 100 passengers seeking compensation

Over 100 tourists search for compensation FROM P&O Cruises after an outbreak of norovirus sickened passengers and secluded in their cabins.

Claims have been made on behalf of 115 passengers who booked a holiday on board P&O Cruises. Come on and fell ill on various separate cruise holidays, mainly between April and June 2024.

Carnivalparent P&O is being urged by London-based Hudgell Solicitors to take a “sensitive” approach to resolving complaints of “repeated outbreaks on board” over the course of months.

The Come on it was undergoing a deep clean in May after an outbreak of norovirus on board, which led to passengers being asked to isolate themselves in their cabins.

It was later revealed that the outbreak affected more than 500 passengers and crew during the May voyage from Southampton to Canary Islands.

However, in May P&O Cruises said only 0.64 percent of passengers were symptomatic on Wednesday, May 22, but did not confirm how many were at the peak of the virus.

Come on it has a capacity of 3,078 passengers, but it was reported that under 3,000 were on board along with around 1,200 crew members.

Anne Thomson, Senior Litigation Director at Hudgell Solicitors, said: “This legal action should not come as a surprise to Carnival as the problems with disease outbreaks on Ventura over the past year have been well documented and widely covered in the media . They are undeniable.

“The disease was spread on board during many cruises, ruining hundreds of vacations.

“Of course we understand and accept that outbreaks can occur on individual cruises, but here we had a situation where it happened on consecutive crossings over a number of months.”

Thomson also noted claims that many of the passengers spent a lot of time in the cabin when they were too ill to go, which impacted on their entire holiday.

She also claimed that there was one instance where tourists were contacted the night before their holiday to warn them that there had been outbreaks of illness on a previous cruise, only for the same situation to occur again.

The claims were made to Carnival seeking compensation for sickness, pain, loss of amenities due to diminished value of holidays, loss of enjoyment and any other losses suffered, such as time spent off work when still ill after returning home.

Lawyers say Carnival has six weeks to acknowledge the claims, and then six months to investigate the matters.

A spokesperson for P&O Cruises said Independent: “We are sorry that some of our guests may have been affected and we will respond to the claim letter in due course.”

The Independent has reached out to Carnival for further comment.

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