The regulation of telemedicine is no different from that of all other economic activities – standards are set, licensing is required, periodic audits are carried out for each clinic, complaints are investigated and offenders are taken to task. Such regulatory frameworks cannot eradicate wrongdoers, but they ensure that when practices have gone astray, particularly with the advent of new technologies and business models, they can be promptly corrected. And this is exactly what happened in the case of MaNaDr, where her doctors issued medical certificates in a way that did not comply with the regulations. Several doctors appeared to have breached Singapore Medical Council guidelines and were referred to the council for further disciplinary action. Health Minister Ong Ye Kung provided this update in response to questions from MPs in Parliament on Monday (11 November).