The media industry is an ever-evolving sector that relies heavily on innovation, creativity and adaptability. In this dynamic environment, human resources (HR) plays a critical role in attracting, retaining and developing top talent to ensure that recruitment, performance management and employee engagement align with the industry’s need for agility, while fostering a culture that supports creativity and collaboration.

Shweta Pandey has emerged as the driving force behind digital transformation within human resources (HR). Her expertise in automating recruitment and performance management processes using advanced tools like Workday HCM has revolutionized the employee experience, making it more efficient and data-driven.

The initiative to launch a comprehensive performance management system provided a robust framework for evaluating employee performance and aligning it with organizational goals. The system typically includes performance appraisals, feedback mechanisms, employee development plans, and tools for measuring and increasing productivity. A well-designed PMS helps improve employee engagement, accountability and overall organizational performance.

The introduction of nBox calibration tools improved the assessment of employee potential, while simplified performance improvement plans improved estimation processes.

She ensured centralized recruitment for international offices, integration of global recruitment teams into Workday HCM and standardization of employment applications to increase data fidelity. By automating the offer letter approval process, it reduced manual workload, allowing HR teams to focus on strategic projects.

As a result, there has been an amazing reduction in candidate turnover due to the improved candidate experience and revolutionized application processes. Centralizing recruiting and automating key workflows have increased operational efficiency, allowing HR and recruiting teams to spend more time on strategic tasks.

Despite facing challenges such as improving the candidate experience without direct feedback and navigating different local labor laws for international recruiting, she took a data-driven approach to overcome these obstacles. “We integrated international recruiting teams into Workday HCM, addressing region-specific legal requirements while creating a scalable and centralized recruiting solution that increased operational efficiency,” recalls Shweta. The solutions resulted in a streamlined recruitment cycle and better performance management, empowering HR teams to make informed decisions.

Adding to future trends, Shweta adds, “integrating AI into performance management and recruitment will address inefficiencies and biases while providing more personalized, data-driven solutions.”

A prolific writer, she has authored papers on “Transforming Performance Management with AI: Advanced Feedback Mechanisms, Predictive Analytics and Bias Mitigation in the Age of Workforce Optimization” and “Leveraging Artificial Intelligence and Chatbots for Strategic Optimization in Human Capital Management” .

Shweta Pandey’s pioneering efforts in digital transformation within HR have significantly shaped the human capital management landscape. Her innovative use of advanced tools such as Workday HCM, coupled with AI-based solutions, has redefined recruitment and performance management processes. By automating key workflows, improving data-driven decision-making and addressing challenges such as global compliance, it has revolutionized HR operations. Her contributions, particularly in leveraging AI for feedback mechanisms and mitigating bias, have not only improved operational efficiency, but also set new benchmarks for the future of workforce optimization. Shweta’s work continues to inspire and shape the future of HR technology and strategy.

This content is produced by Naushad Modasiya.